At Shipmates, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our services and website.
1. Information We Collect
We may collect the following information when you use our services:
• Personal Information: Name, address, phone number, email.
• Payment Information: Details required to process payments (we do not store full credit or debit card details).
• Shipping Information: Shipping address and recipient details.
• Usage Data: Information on how you interact with our website and services.
2. How We Use Your Information
We use your information to:
• Process and complete shipments.
• Manage payments and billing.
• Improve our services and customer support.
• Send updates or notifications about your shipments.
• Comply with legal and regulatory requirements.
3. How We Protect Your Information
We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
4. Information Sharing
We do not sell or rent your personal information. We only share data in the following cases:
• With carriers such as UPS, DHL, FedEx, and others to process your shipments.
• With payment service providers to process transactions.
• When required by law or regulatory compliance.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze traffic. You can manage your cookie preferences in your browser settings.
6. Your Rights and Choices
You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, contact us at [email or phone number].
7. Changes to This Policy
We may update this Privacy Policy from time to time. We recommend reviewing it periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy, you can reach us at: